Evaluation is an important, though frequently neglected, component of any program. Some congregations use word of mouth feedback and other leaders deliberately seek out participants to assess outcomes through conversations. Others evaluate their programs through questionnaires that ask participants to rate their experience on scales of satisfaction, effectiveness, impact, or program strengths and weaknesses. Quite…
When you’re having a problem within your congregation, you should 1) figure out a research question, 2) then determine the best way to examine the question using a variety of research tools, and 3) examine the data from a variety of perspectives or frames. We talk a lot about the importance of surveys, focus groups, or…
The Process Frame is the frame that helps us consider the way things get done within a local congregation. From the page about the process frame, “by examining the processes of a local congregation, you can examine the ways in which a congregation makes decisions, discusses and solves its problems, and plans for the future.” But what happens…